Archive for the “Uncategorized” Category

Why Our Full-Service Restaurant Excels at Beverage Training Management


Bartending may not seem like rocket science, but there’s undoubtedly a science to phenomenal bar service – and it’s central to restaurant profitability. The Quaker Steak & Lube® bartender training program has quickly proven to be an asset to restaurant operators’ bottom lines, while providing a stronger guest and employee experience across the brand. Here’s […]

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Quaker Steak & Lube VP of Operations Knows Franchising Inside and Out


“No one grows up thinking they want to run a McDonald’s. Like other kids I grew up dreaming of being a professional athlete, an astronaut or a policeman,” explained Bruce Lane, vice president of operations and franchise services at Quaker Steak & Lube. In his early twenties, after deciding to not follow in his father’s […]

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Driving Customer Loyalty and Franchisee Success with Guest Rewards Program


Driving Customer Loyalty and Franchisee Success with Guest Rewards Program Rewards programs are central to maintaining a loyal guest base. Restaurant concepts that can continuously grow and maintain loyal customers generally experience the most satisfied franchisees, who feel positive about their investment. Quaker Steak & Lube’s® rewards program, called Revved-Up Rewards, is boosting franchise owners’ […]

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QSL vs. QSR: The Advantages of Owning an Award-Winning Full-Service Restaurant Franchise


What are the most important factors when deciding to invest in either a quick-service restaurant franchise (QSR) or a full-service concept? Many first-time franchisees are drawn to QSR brands because of the simplified business model they commonly operate. On the other side of the coin, those who have backgrounds in the restaurant industry recognize the […]

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How Quaker Steak & Lube Managers Get Creative when Giving Back


Exceptional restaurant management teams are always willing to go the extra mile for their customers. But, at Quaker Steak & Lube® in Wheeling, West Virginia, the managers’ dedication to their guests rises far above good customer service. In fact, just recently, general manager Ozzie Hyde and marketing manager Christine Thomas found themselves faced with an […]

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QSL Is More Than Just Wings!


When you first sit down at your restaurant of choice, the menu is one of the first things you’ll look at — and those delicious options are some of the most important aspects of the dining experience! At Quaker Steak & Lube®, our menu is just as important to us as it is to our […]

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Franchise Your Next Location At A College!


Your franchising career revolves around a few things — and one of the biggest factors to think about is location! Where you decide to drop your pin and open up shop is totally up to you, but why not think outside the box for your next high-octane adventure? Instead of the traditional areas, consider a […]

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Why Customers Love Washing Down With Our Beverages!


Pairing a meal with the perfect beverage can be a hard task — especially because we’re all looking to try something new every once in a while, right? What customers desire most is a dining experience that stands tall above the rest, and selection and quality become huge factors in this. For this reason, Quaker […]

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3 Steps Before Starting A Franchise


It’s no surprise that many entrepreneurs turn to the restaurant industry when they’re looking for their next big step. Franchising has proven to be an extremely lucrative and rewarding venture to go into — and with the right franchise behind you, anything is possible! With Quaker Steak & Lube’s® comprehensive franchising process, there isn’t much […]

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Quaker Steak & Lube Offers Gluten & Wheat Free Options!


As if our menu wasn’t delectable enough already, Quaker Steak & Lube® has once again raised the bar with even more mouth-watering food options. But that’s not the best part about it — that’s right, there’s more! All of our new suggested items are totally gluten or wheat-free! We really care about our customers, so […]

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